Last updated: October 2026
This policy explains how billing, cancellations and refunds are handled for Cvalto.
Cvalto offers a Free plan and paid credit packs. Each pack is a one-time charge, at the price shown at checkout, that adds a set number of CV analyses and generations to your account. Packs do not automatically renew and there is no subscription: nothing is charged again unless you choose to buy another pack, and your credits never expire.
No. Because packs are one-time purchases with no subscription, there is nothing to cancel and no recurring charge to stop. Your credits never expire; when you have used them, the account moves to a limited state until you decide to buy another pack. If you simply don't want to continue, do nothing, you will not be charged again.
Because Cvalto provides digital services that are available immediately upon payment (CV analysis, AI generation, and downloads), we do not offer refunds once a pack has been purchased, including for unused analyses or generations. We encourage you to try the Free plan first, so you know exactly what a pack gives you before you buy one.
If you believe you were charged in error, or charged more than once for the same pack, contact info@cvalto.com within 14 days of the charge. We will investigate and refund any genuine billing error, such as a duplicate charge.
To get more CV analyses or CV generations, simply buy another pack at any time. The new credits are added to your account immediately after successful payment, on top of any credits you still have.
For any billing or cancellation questions, email info@cvalto.com.